FAQ/Rates and Billing

How do I place a call?

It’s really quite easy. Call the toll-free number. If we are unavailable or on another line, you will go to voicemail. You may either leave a message for a return call (be sure to to say whom you would like a call with and tell us the latest we can call), or try us again in about 20 minutes. Please DO NOT call repeatedly. It’s distracting and rude and we tend to not accept calls from such discourteous individuals.




How much does a phone sex session cost?

“There is a 10 minute minimum on all calls, domestic and international.”
Calls will be billed to your credit card discreetly as Hourglass Group, LTD.

Visa, MasterCard, Discover and American Express accepted.

Visa, MasterCard, Discover and American Express accepted.

It Pays To Play In The U.S.A.
Each 20-Minute Block is only $40
(A savings of $9.80 off the Standard U.S. per-minute rate!)

Single U.S.Domestic Calls
10  mins for $24.90
15  mins for $37.35
20  mins for $40.00
30  mins for $64.90
45  mins for $92.45
  60 mins for $120.00

 

International

(Calls originating from outside the U.S.A.)

10  mins for $34.90
15  mins for $52.45
20  mins for $69.80
30 mins for $104.70
45 mins for $157.05
60 mins for $209.40

 




What credit cards do you accept?

We accept Visa, MasterCard, American Express and Discover credit cards, as well as debit cards with the Visa/MasterCard logo.

We accept Visa, Mastercard, American Express and Discover credit cards as well as debit cards with the Visa/Mastercard logo

Your statement will discreetly list our services as Hourglass Group, LTD.

No privacy?

Are you concerned about the charge showing
on your credit card statement?

Then we have some options for you:

Option 1: Visit Account Now, Walmart Money Card or any site you trust which provides pre-paid/secured credit cards with online transactions so there are no monthly statements.

Option 2: Purchase pre-paid gift cards from your local convenience or grocery store. Visa, MasterCard and American Express cards are easy to purchase. Be sure to buy a name brand card so to avoid high hidden fees.




“How can I contact the girls?”

Call toll free

1-877-627-8930




Do you accept other methods of payment?

No. We do not bill to your phone, mail invoices or allow payments be made at a later date. However, we are always working on other payment options, so please check back often.




What if I have a question or concern about my charges?

The billing for your call will appear as Hourglass Group, LTD. on your credit card statement.

If you have any questions or concerns about your bill, you can call
1-877-627-8930

If you prefer to speak with Hourglass Group, LTD. directly, you can call the toll free number on your credit card statement or email them directly at HourglassGroup@gmail.com.

Be sure to include your name and the name of the girl you spoke with in your email so that they can help you quickly and easily.




Will I recieve any unsolicited calls, emails or mailings from your service?

No. Hourglass Group, LTD. has a NO SPAM policy. You will never receive unsolicited calls, emails or mailings from the management. Our sites do not contain cookies or other spyware. Privacy is very important to us and we pride ourselves in providing discreet, spam free service.

Please see our Privacy Statement below for more information.




Privacy Statement

Phone Sex Hot Spot and Hourglass Group, LTD. understands the importance of client confidentiality, and we take this matter very seriously. We will not sell or trade your personal or business information at any time.

There are two instances where your right to confidentiality might be waived:
(1) If, as required by law, we are ordered to provide information to any court or law enforcement agency; or
(2) The release of your info is needed for collection purposes.

Item 1, above, is simple, We will not lie to any representative of any law enforcement agency or officer of the court, in any country, no matter how much we love you.

Item 2, above, is also simple, If you have even the vaguest notion to defraud this company of its monies due, think again. Your final debt to us will increase considerably with little to no financial impact on us, and all of your information will be provided to the proper agencies for collection and prosecution, if necessary. In other words, do not do business with this company if you do not intend to pay and do not attempt to reverse our rightful charges because you erroneously think you can.

If you have any questions or concerns regarding any person, policy or billing, please don’t hesitate to call the phone number on your statement or email us at HourglassGroup@gmail.com